Privacy Policy

1. Information We Collect

At Travicasa, we collect information necessary to process your visa applications and provide our services:

• Personal Information: Name, date of birth, nationality, passport details
• Contact Information: Email address, phone number, mailing address
• Travel Information: Destination country, travel dates, purpose of visit
• Supporting Documents: Passport copies, photographs, financial documents
• Payment Information: Credit card details (processed securely through encrypted payment gateways)

2. How We Use Your Information

We use your information for the following purposes:

• Processing your visa applications with relevant embassies and consulates
• Communicating with you about your application status
• Providing customer support and assistance
• Improving our services and website functionality
• Complying with legal requirements and embassy regulations
• Preventing fraud and ensuring security

3. Information Sharing

We may share your information with:

• Embassies and Consulates: Required for visa processing
• Service Providers: Trusted partners who assist in visa processing
• Payment Processors: For secure payment processing
• Legal Authorities: When required by law or legal process

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement robust security measures to protect your information:

• SSL encryption for all data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection
• Secure document storage and handling

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we keep visa application data for 7 years after completion, as required by immigration authorities. You may request deletion of your data, subject to legal and regulatory requirements.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to processing of your information
• Request data portability
• Withdraw consent where applicable

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. These help us understand how you use our site, remember your preferences, and provide personalized content. You can control cookie settings through your browser preferences.

8. International Transfers

As a global visa service provider, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: